Forum Discussion

Grumps70's avatar
Grumps70
On our wavelength
2 months ago

Hub 5 reboot

Hi

Why does my hub 5 start flashing red most evenings at just after 10pm. It then goes back to normal after a minute or 2.

Any ideas folks.

Regards

Alan

3 Replies

  • Hey Grumps70, thank you for reaching out and we are so sorry to hear about your hub issues.

    A flashing red light on a Virgin Media Hub 5 indicates a problem with the broadband connection, meaning it's not receiving a signal. 

    Are you doing anything differently at 10PM, for example removing devices or doing something different?

    • Grumps70's avatar
      Grumps70
      On our wavelength

      Have not noticed the problem recently so hopefully all is ok with it now.

      • Matthew_ML's avatar
        Matthew_ML
        Icon for Forum Team rankForum Team

        Glad to hear this Grumps70, if anything does change do let us know :)