Had the red light on my original hub 3 so was told me sent a new hub, received the hub a few days later which defiantly wasn’t new looks used so guess it’s a refurb. Upon plugging in and resetting it a couple of times with the pin hole and through online account getting red light also on this so called new box.
so what now I can do
Forum TeamHi Pina 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear you're experiencing the same problem again 😔
In order to discuss this with you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
