Forum Discussion

Munyoro123's avatar
Munyoro123
Joining in
7 months ago

Hub 3 flashing green at the bottom

 

 

I followed instructions to set up my Hub 3 but it’s flashing green and has been for a while. 
I also noticed the cable came with a split and notified the team. 
The cable in the hub says push not screw so I pushed it in until it felt like it clicked and was in place (there’s still a tiny gap). 
The wall socket is white and not virgin branded. Not sure if that makes a difference. 

  • carl_pearce's avatar
    carl_pearce
    Superstar
    7 months ago

    What is the black cable to the right?

    Are you sure that connection is for VM?

    • Munyoro123's avatar
      Munyoro123
      Joining in
      7 months ago

      The cable on the right is from previous tenants. I’m not sure if it was used for the tv or something else. 

      • carl_pearce's avatar
        carl_pearce
        Superstar
        7 months ago

        Screw that cable into the HUB (Leave it screwed into the current socket) instead of the included cable.