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Holl1es's avatar
Holl1es
Joining in
2 months ago

Hub 3.0 router seems OK, but red light

Hub 3.0 router seems to generally work well, but the light is red at all times. Should I just ignore this?

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  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    2 months ago

    Hi Holl1es 👋.

    Thanks for reaching out to us, sorry to hear of the issues that you are facing with a red light on your Hub. This is not ideal, and we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina

    • Gareth_L's avatar
      Gareth_L
      Icon for Forum Team rankForum Team
      25 days ago

      Hello Holl1es.

      Thanks for letting us know the new Hub has fixed the redlight issue.

      Can we help with anything else at all?

      Gareth_L