Forum Discussion

Holl1es's avatar
Holl1es
Joining in
9 months ago

Hub 3.0 router seems OK, but red light

Hub 3.0 router seems to generally work well, but the light is red at all times. Should I just ignore this?

3 Replies

  • Sabrina_B's avatar
    Sabrina_B
    Forum Team (Retired)
    9 months ago

    Hi Holl1es 👋.

    Thanks for reaching out to us, sorry to hear of the issues that you are facing with a red light on your Hub. This is not ideal, and we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina

    • Gareth_L's avatar
      Gareth_L
      Forum Team (Retired)
      9 months ago

      Hello Holl1es.

      Thanks for letting us know the new Hub has fixed the redlight issue.

      Can we help with anything else at all?

      Gareth_L