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Drama79's avatar
Drama79
Joining in
6 months ago

House on virgin street not showing on postcode checker?

Hi! I’m hoping one of the forum admins can help me out. We are moving onto a street that has Virgin. Our address is not on the postcode checker. The house is wired for fibre. We’ve been with Virgin for four years but I’ve had to end my contract. Is there a way to get the new address added to the postcode checker, and how long would it take? Thanks in advance!

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  • Alex_RM's avatar
    Alex_RM
    Icon for Forum Team rankForum Team
    6 months ago

    Hi Drama79,

    Thanks for posting and welcome to our community 😊

    Sorry there's some confusion over whether your new property is serviceable, so I can get a few more details from you I've popped you over a private message.

    Alex_Rm