Forum Discussion

Markc212's avatar
Markc212
Just joined
12 months ago

First installation

I have got the router all set up but out the back is a cable to Push in the box but the only space I've got in the box has a cable with a plug on it so I'm stuck and  don't know how to proceed 

  • Client62's avatar
    Client62
    Alessandro Volta
    12 months ago

    VM now supply a coax cable that push fits over the threaded socket found on the rear of the hub.
    Expect the plug to need a firm push onto the threaded sockets of the wall and the Hub.

  • Zach_R's avatar
    Zach_R
    Forum Team
    12 months ago

    Hi Markc212,

    Thank you for your post and welcome to our community forums. We're here to help.

    We're sorry to hear you're having a bit of trouble with completing your self-install of the equipment. Do you still need help with this? If so, would you mind providing a photo of what it is you're referring to so we can advise fully?

    Thanks,