Hi i have recently had virgin TV installed and there isnt enough of the white cable that goes from the tv box to the wall so i cant actually move it from were it was installed. Needs to be moved from the middle of the room. Where can i get this please
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
Or you might get a longer HDMI cable to connect TV to box.
Forum TeamHey Claire2605,
Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your TV cabling, have you been able to speak to the team to get this arranged since you last posted or do you require assistance to get an appointment booked in?
Kind Regards,
Steven_L
