I just moved into a new house and I see there is a VM box and some exposed cables. It doesn't look like broadband though, telephone and TV?
Could someone please tell me if this box serves a purpose. And also, could you please send someone to bury the cabling?
Hi Kath_P
Thanks for getting back to me.
I am not a customer, I just moved into this house and the cables in the front yard are bothering me and sticking over onto my neighbours' driveway. I would like them buried properly please.
I will only be deciding if I am signing up for TV in a few months and I already have fibre from another company. So I am not looking to sign up now, but the VM infrastructure can stay in place in case I (or a future tenant) wishes to use it.
I only see cables for phone and TV going into the house, not sure where the VM broadband connections are.
Thanks again.
Forum TeamHi CornelisC
I'll send you a PM now.
Yes, that's a VM Omnibox on the wall, so the cable is for BB, TV and phone. If you are a customer, you can get an engineer to bury the cable. If you are not a customer, it will prove more difficult as you don't have any account details to get to CS.
Just wait here a day or two for a VM Mod to pick this up and discuss with you.
Thanks for the info! Hopefully someone from VM will look into it soon :)
Forum TeamHi CornelisC,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
As mentioned above, the cable will service Broadband, TV and Landline 😊
Can you please confirm if you're an existing Virgin Media customer, or whether you have any plans to become a customer?
Let us know so we can advise further.
Many thanks,
