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Seminole81's avatar
Seminole81
Settling in
2 months ago

Ethernet Connection Speeds Hub 5X

Hi,

I just switched from Sky to Virgin for faster speeds, as Sky capped us at 52mbps. Virgin just installed fibre (1132mbps), and while WiFi (on Virgin router) near the router is solid (around 800mbps), wired ethernet and mesh performance is disappointing with speeds sub 200mbps generally.

Powerline connections are only hitting 20mbps (used to be 45mbps with Sky, so at least expect that as I realise powerlines aren't the best), UniFi mesh gets 120mbps, and even direct Ethernet into the Hub only gives 80mbps. All cables are CAT5e at a minimum, but I also bought some CAT8 cables to try and same result. Tried everything I can think of, modem mode with a Archer AR400 (similar speed of 80mbps), router reset, even swapped the Hub as engineer visited and agreed something’s off. Same results with the new 5X as well.

Not sure what else to try other than maybe a different Hub model? Seems to be a few topics on the subject, but no one ever has an answer and the community boards tend to get closed off with no true answer. Hopefully someone can help.

Thanks in advance!

1gig
hub 5x
mesh
slow
speed
troubleshooting

31 Replies

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  • Seminole81's avatar
    Seminole81
    Settling in
    2 months ago

    I also ordered some more CAT8 cables, just to entirely rule the cables out (should be fine though, they're CAT5e).

  • Client62's avatar
    Client62
    Alessandro Volta
    2 months ago

    If the connection to the Hub is stable at 1000 Mbps I doubt the cables will make the slightest difference.

    Is it the case you are just learning the laptop is maxing out at 80Mbps
    i.e. on the previous 52Mbps Sky connection this would not have been visible.

    • Seminole81's avatar
      Seminole81
      Settling in
      2 months ago

      Nope they didn’t, but it just rules them out. Nah, I kind of figured the laptop would tap out there as it’s older.

       

      XGSPON network doesn’t like cheap options like powerlines or basically anything else other than WiFi from what I can gather unless it’s a direct LAN connection. Rather annoying, but pieces connecting together on what works/doesn’t work.

    • Seminole81's avatar
      Seminole81
      Settling in
      2 months ago

      Yeah I’m thinking about ditching everything and pushing it through a better router. Just will end up throwing money at it and for it not to work will be…frustrating. I know there’s a way around all of this, but not sure I want to do it as it’s…complex (not really but might be against ToS etc.)