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Spudnando's avatar
Spudnando
Joining in
2 years ago

Done everything right and still nothing

Hi

I am a returning customer and got my quick start kit today. Done everything right and got a text saying can't activate. I have been onto web messaging and said it would be shortly as she did it manually. 3 hrs later still nothing. Light on hub 3 is white but no Internet coming through....

5 Replies

  • Stokeymick76's avatar
    Stokeymick76
    Tuning in
    2 years ago

    Hia, same here. Was told there's a problem their end apparently. Got a engineer coming out tomorrow if it doesn't activate itself overnight. Have you go the error code 1002?