zappo
12 months agoJoining in
Damaged/disconnected on-street cable
Appear to have had my connection broken out with my home, either a disconnected or damaged on street cable, have booked engineer/technician and have read I will be charged £25. Is this correct? It is not through any fault of my own, simply lost internet connection yesterday.
Fault call-outs are free. It's only customer requested alterations & NFF (No Faults Found) that are charged to the customer.
Issue moved to the support boards in order to trigger staff follow up.
I have removed your duplicate thread from the Networking board. Please do not post multiple threads with the same issue, as it causes confusion & is also against forum rules.