cabling
Hello, i have moved into a property that previously had virgin, the cable from the street goes to my outside wall to a damaged box and ended there
I have put on a new box and and put a conduit thru the wall ready for internal cables
I have enquired with virgin but they are not clear what they will send me out
as I have no connection from the outside box and no internal master socket
I also would like the hub to be located in the centre of the house which is approx a 12mtr run from the outside box
can this be done by myself rather than an engineers visit?
thank you
roberto7 wrote:I was told that if I had no cable to the house it would be a free installation, but because the installation is incomplete ( due to previous occupier) that I will be charged £30. I find this strange when I am a new customer
Typical misinformation from CS & totally incorrect. Reinstating of removed cabling is free.
A member of the forum staff should pick up on this thread shortly, & should be able to help.