Forum Discussion

C12rkm's avatar
C12rkm
Tuning in
19 days ago

Damaged outside equipment

Struggling to get through on the phones, however going to persist to get this fixed…
having recently reported that the virgin media green cablebox outside of Harrier park, has rusted through and toppled over. It’s annoying to see it back on the ground with the temporary fix wrapped around it…
On first instance it was addressed by putting the rusty box back onto the stand and surrounding it with orange barriers (held together with a bit of blue rope). too be fair, I was ‘happy’ with this as temporary repair as the exposed cables were now covered over and no longer a risk.
however, the box has toppled over again (probably/most likely pushed over) and the cables are exposed once again.

it needs resolving by replacing the box.

Location W3W Stuff.flock.erase

3 Replies

    • Sabrina_B's avatar
      Sabrina_B
      Icon for Forum Team rankForum Team

      Hi C12rkm 👋.

      Thanks for reaching out to us and welcome to the Community Forums, thanks for the image and bringing to our attention the situation with one of our cabinets. We have referred this off to our maintenance who will look into getting this repaired.

      Sabrina

      • C12rkm's avatar
        C12rkm
        Tuning in

        Hi Sabrina, just want to thank you and the virgin media team for the turnaround.

        now fully replaced! Many thanks