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akiC's avatar
akiC
Joining in
23 days ago

Damaged equipment outside my home, Need removed

I had VM back in 2023, and left. The engineers did a horrible job outside the property, I've repeatedly tried to contact VM about getting the VM equipment removed with no luck (robot call lines and international call centres).

Now the equipment is a trip hazard and I need it removed immediately. A bonus would be to get the cabling removed from inside my home, (I would never use VM ever again).

Anyone else had luck getting the cabling removed or even contacting the right department?

Any help would be appreciated.

cables

2 Replies

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  • goslow's avatar
    goslow
    Alessandro Volta
    23 days ago

    Post up some pic's of the problem on here if you think it is a H&S issue. VM may do something about it, otherwise it is a DIY job.

  • Carley_S's avatar
    Carley_S
    Icon for Forum Team rankForum Team
    20 days ago

    Hi akiC 

    Welcome to the Community Forums. 

    Sorry to hear of your concerns with outside cabling. We wouldn't remove the equipment or cabling, but if you post an image of your concerns, we can certainly ask the Field team to see if there is anything we can do to help.