Damaged equipment outside my home, Need removed

I had VM back in 2023, and left. The engineers did a horrible job outside the property, I've repeatedly tried to contact VM about getting the VM equipment removed with no luck (robot call lines and international call centres).

Now the equipment is a trip hazard and I need it removed immediately. A bonus would be to get the cabling removed from inside my home, (I would never use VM ever again).

Anyone else had luck getting the cabling removed or even contacting the right department?

Any help would be appreciated.