Construction Delayed Our Installation - Loss of Job

expect nothing from VM and you wont be disappointed - you have seen the level of CS help - BS - lies and generally hopeless - that sums them up - you need to look at whats possible elsewhere - look at a 5g network - 3 is good if you are in one of there areas - £25 a month on a 30 day contract - i ran their modem/router and consistently got 250 down 50 up - a friend gets 500 down 150 up - its all down to your location and the position of the modem

going back to VM you cannot rely on a word they say - the dates you have are plucked out of the air and are likely to change - the construction work excuse is just one of many - they have no idea but it sounds like they do so many just accept it as they assume the CS people are on the ball - sadly thats so far from the truth its laughable

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CWOnline wrote:

Thank you, sadly there is no 3/4/5g in the area. No three mobile, or three 5g broadband.
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Even if VM did supply a dongle, if your area has no mobile signal, it's not going to work anyway?

but VM is O2 or put another way O2 is VM - so you will get the same service

This does sound very strange. 

To have houses along one side of a street that have never had landline telephones. And a council that somehow stops mobile phone operators from projecting coverage into their area.

I'll take your word for it. But it's certainly a very unusual location. 

These neighbours, how have they been communicating with the outside world? How do they call for help in an emergency?

Surely they must have an old-fashioned copper phone line? That would have the ability for ADSL broadband. It would be slow but better than nothing. 

I have customer services with me now, who told me to buy a dongle from Virgin Media's website, and submit the bill to them for a maximum of £40

There are none on the website, and despite asking for this in writing, there's no evidence.
Call: 0800 052 1734, at 5:07pm GMT.

Sadly yours is a familiar story on here.

You should be eligible for compensation for the delay but keep detailed notes as you go along in a timeline format with accompanying evidence of comm's as VM frequently tries to dodge or reduce pay-outs

https://www.virginmedia.com/help/billing-and-payments/automatic-compensation

The VM dongle (when it has been mentioned here in the past) has been reported to be hard to come by and not very good speed/coverage.

Others in a similar situation have opted to get their own mobile data SIM on a monthly contract and a hotspot device (using a suitable provider that gives good coverage at your location)

Some have opted to get an Openreach connection installed on a rolling monthly contract until VM eventually installs. There is a higher upfront cost to the installation but you are committed only to a 30 days rolling contract. Now Broadband has been mentioned on here before by others in your situation but you need to do your own research and look at all options to see what is most suitable for you.

@goslow 's advice is correct.

You should bear in mind that even the new date you have been given is only an estimate and it could be delayed again.  If an Openreach supplier can connect you quicker that may be a more sensible choice. 

Thank you, sadly there is no 3/4/5g in the area. No three mobile, or three 5g broadband.
We are quite literally with zero internet.

We have handed in our tenancy notice, have no way of cancelling our new contract, and are now locked into a new home with no internet, cafe, friends, or choices.
We're completely lost.

Is there no existing landline at all?