expect nothing from VM and you wont be disappointed - you have seen the level of CS help - BS - lies and generally hopeless - that sums them up - you need to look at whats possible elsewhere - look at a 5g network - 3 is good if you are in one of there areas - £25 a month on a 30 day contract - i ran their modem/router and consistently got 250 down 50 up - a friend gets 500 down 150 up - its all down to your location and the position of the modem
going back to VM you cannot rely on a word they say - the dates you have are plucked out of the air and are likely to change - the construction work excuse is just one of many - they have no idea but it sounds like they do so many just accept it as they assume the CS people are on the ball - sadly thats so far from the truth its laughable
Thank you, sadly there is no 3/4/5g in the area. No three mobile, or three 5g broadband.
We are quite literally with zero internet.
We have handed in our tenancy notice, have no way of cancelling our new contract, and are now locked into a new home with no internet, cafe, friends, or choices.
We're completely lost.
Is there no existing landline at all?
CWOnline wrote:Thank you, sadly there is no 3/4/5g in the area. No three mobile, or three 5g broadband.
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Even if VM did supply a dongle, if your area has no mobile signal, it's not going to work anyway?
Exactly, and so we just ended the call with them.
I'd rather buy one from o2 and try than deal with VM anymore.
