Forum Discussion

EthanJ's avatar
EthanJ
Joining in
3 months ago

Coaxial Cable in Office Room - Can I Move The Router Here?

Hi, 

My router is currently installed in my downstairs dining room and I would like to move it into the office room where my PC is currently located. 

There is a coaxial cable currently in the office room however I've tried plugging the router in and the light is staying white which I assume is no connection. 

Is there anyway to have an engineer come out and try to set the router up from this room, is this easily possible?

Thanks for the help in advance!

3 Replies

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  • -tony-'s avatar
    -tony-
    Alessandro Volta
    3 months ago

    will cost you £25 afaik - worth tracing the cable back from the office and seeing where it goes - may just have been disconnected from a splitter - if it has re make the connection and see what happens

  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    3 months ago

    Depends which hub you have. If a Hub3 is showing white then it is operating normally.

  • Carley_S's avatar
    Carley_S
    Icon for Forum Team rankForum Team
    3 months ago

    Hi EthanJ 

    Welcome to the Community Forums. 

    Thanks for reaching out regarding your request to relocate the hub. We can see on the systems on our side that you've already been in touch and have actions in place to resolve this. Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the Community Forums if needed.