Forum Discussion

croma's avatar
croma
On our wavelength
8 months ago

Broadband down in NP18 area - red flashing lights on HUB

My broadband has gone down for the last hour, red light flashing on hub. Service status checker shows service is working but I have no service. VM pls assist . thanks 

2 Replies

  • Tudor's avatar
    Tudor
    Very Insightful Person

    Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers.

  • Hi croma 👋

    Welcome back to our Community Forums and thanks for your post. 

    I am sorry for the downtime.

    How have things been since posting?