lukeldn
4 days agoJust joined
Broadband activation joke
My broadband was meant to be activated on Friday the 21st. The engineer turned up and said he can't do the job as it's a over head pole fed not underground. Then I heard nothing everyday. They have not rang me once. Ive got a disabled person in the house who relys on the internet for his fall alarm. Yet I've been without internet since Friday. And 0 contact from virgin unless I ring them and get told the same thing every time. To make a complaint. Which I do then hear nothing back like usual. I must have about 5 complaints logged at the moment. Yet 0 action has been taken. This company is a joke. They can send salesmen to your door to get you signed up yet they mess you around like this after.