lukeldn
28 days agoJust joined
Broadband activation joke
My broadband was meant to be activated on Friday the 21st. The engineer turned up and said he can't do the job as it's a over head pole fed not underground. Then I heard nothing everyday. They have not rang me once. Ive got a disabled person in the house who relys on the internet for his fall alarm. Yet I've been without internet since Friday. And 0 contact from virgin unless I ring them and get told the same thing every time. To make a complaint. Which I do then hear nothing back like usual. I must have about 5 complaints logged at the moment. Yet 0 action has been taken. This company is a joke. They can send salesmen to your door to get you signed up yet they mess you around like this after.