OxfordCustomer
2 years agoTuning in
6 Months and Virgin have not completed installation
Since signing up for Virgin Media fiber in early August, we've faced ongoing frustration. Initially, the wrong work permits delayed progress for several months. Now, we're stuck in a frustrating cycle of last-minute installation cancellations by VM. Every time, they reschedule for three weeks later, only to cancel again the day before, leaving us with no explanation and wasted time off work.
It's been six months without home internet, and frankly, it's unacceptable. We'd appreciate any suggestions on how to finally get this installation completed.
(It looks like this area may be a better fit to get a response)