Forum Discussion

Phil-1's avatar
Phil-1
Joining in
23 hours ago

Temporarily blacklisted IP Address

I have problems sending emails via my iPhone 11 & 15, they both stopped at the same time. I have changed my IMAP App password, deleted my account and reloaded it, and also rebooted the phones and router several times. 

If I switch the WiFi off, I can send and receive emails. 

I've read that both phone IP addresses could be blocked; I don't know if this is correct or not. 

How can I fix this?

Thanks

Phil 

2 Replies

  • Client62's avatar
    Client62
    Alessandro Volta
    23 hours ago

    Which email provider are you unable to access via VM Wi-Fi ?

  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    4 hours ago

    Hi Phil-1 👋.

    Thanks for reaching out to us, sorry to hear of the issues that you are facing with your emails, can we ask are you getting any messages or error codes?

    Please let us know.