Forum Discussion

Saskia's avatar
Saskia
Just joined
4 days ago

Mobile phone Direct Debit

I need to change the date my phone contract comes out. 

I have changed the date the sim comes out with 02 but need to change the actual phone as that is billed through yourselves 

1 Reply

  • Carley_S's avatar
    Carley_S
    Icon for Forum Team rankForum Team
    4 days ago

    Hi Saskia 

    Welcome to the Community Forums. 

    Thanks for getting in touch with us regarding your direct debit query for your mobile handset. 

    If this is regarding a loan agreement you still have with  Virgin Mobile, then you would need to reach out to the dedicated team on 0345 602 4420. They'll be able to assist you further with mobile loan agreements with Virgin Mobile.