Forum Discussion

Riley14's avatar
Riley14
Joining in
12 months ago

Missed payment

 

Hiya, I was wondering if the message I got from virgin media was real or a scam, it’s regarding a missed payment. The message is asking me to pay over a link it’s sent. 

thank you 

1 Reply

  • Ashleigh_C's avatar
    Ashleigh_C
    Icon for Forum Team rankForum Team
    12 months ago

    Hi there Riley14 

    Thank you so much for your post and welcome back to the community forums, it's great to have you here. 

    I am so sorry for any confusion caused by this message, this does appear to be a legitimate message but let me pop you a private message and we can double check the account. 

    I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.