Forum Discussion

abbythrift01's avatar
abbythrift01
Just joined
17 hours ago

Credit Agreement Details

I cannot locate any emails or letters containing my credit agreement details. I want to find out how long I have left on my agreement and the remaining balance. It would also be nice to access my account for the future. Can these please be re-sent to me?

3 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi abbythrift01,

    You can log in here to view your credit agreement details, payments and end date. If you're unable to log in due to forgetting your details, then let a member of the forum team know and they can send a security key reminder.  It can take a few days before the forum team pick up your post, then they will need to ask security questions for you to pass DPA.

    Or you can contact the dedicated team on 0345 602 4420. They will be able to assist with your query and also take any payment you may wish to make.

      • newapollo's avatar
        newapollo
        Very Insightful Person

        As indicated in my previous post, "It can take a few days before the Forum Team pick up your post."   (Sorry but the forums aren't an instant messaging system)

        If you don't want to wait for them and instead want a quicker resolution then dial the 0345 602 4420 number and speak to the dedicated team.