Forum Discussion

Jazzman02's avatar
Jazzman02
Joining in
8 months ago

Wrong email

Hi guys. I know this has been talked about before but seeing if anyone can point me in right direction. I have signed up for virgin in an O2 store and they put my email address in wrong so I can't get any documents. I didn't notice at the time as it was only 1 digit difference. Is there an easy way to fix this? Thank you  ๐Ÿ™‚ 

4 Replies

  • Graham_A's avatar
    Graham_A
    Very Insightful Person

    The VM Forum Team staff should be able to help you with this when they reach your post tomorrow.

      • Matthew_ML's avatar
        Matthew_ML
        Icon for Forum Team rankForum Team

        Hey Jazzman02, thank you for reaching out and I am so sorry to hear there is an issue is getting your welcoming documents, also a very warm welcome to the community.

        Let me send you a DM so we can look at changing this ๐Ÿ™‚