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flipflop's avatar
flipflop
On our wavelength
4 months ago

Where is my account number?

Having the same problem , got the pre contract emails but no new contract ,seems to be a mess at the moment , typical virgin media.

  • Hi there flipflop 

    Thank you so much for your post and welcome back to the community forums, it's great to have you here. 

    I am so sorry to hear that you are facing an issue with your most recent deal and thank you again for posting. 

    I can see you have been chatting with our team on social media who have looked into this with you, we would advise popping back to them there so that they can advise further.