Forum Discussion

Dunky74's avatar
Dunky74
Tuning in
2 months ago

What would you be expecting for £106.72 pcm?

I've been very lapse and let my bills go up and up since my last contract ran out.
Given things are getting tighter and tighter, so i'm needing some advice please before I act.
I'm still using a V6 4K box, I've had no issues with it, so that's not what i'm seeking advice about here.
My last TV package is a now seemingly a legacy one , so still billed as 'Mixtv' (fairly basic).
I'd imagine a free view box would cover most of them. 
Looking at the current packages, it potentially would be 'bigger combo bundle' but not the movies/sport/combined one. 

So here,
- Mix TV.
- Volt M350 Broadband.
- Telephone: +  Telephone Line Rental +  Talk Weekends. Total> £106.72 pcm.

Not that i use a landline and my mobile is totally separate.
I appreciate new customers would be paying a lot less on a contract.
I get the syndrome of new customers are the priority, the longer term get stuck in the rut of not changing/staying put, so here i am. 
So my question is if I was to continue at that price what would you expect?
Or how much should I be paying? They'd want me back on contract, I get that. I try my best to avoid the call centres, so want to be pre-prepared. It's my fault primarily, but need to cut down on some things.


Thank you.

 

 

 

3 Replies

  • japitts's avatar
    japitts
    Very Insightful Person
    2 months ago

    Mix TV is a legacy bundle no longer sold, but sat as a halfway-house between the Mixit tier (broadly Freeview equivalent) & top-tier Maxit (now superceded by Mega)

    Your pricing does seem a little on the high side, but not excessively so - and probably just symptomatic of your not having renegotiated since a couple of years.

    It's absolutely a wise idea to benchmark your combination of services from alternative providers once every couple of years, when your minimum-term has expired is often a good time. That gives you the basis for a renegotiation with VM with a view to re-contracting if that's your first choice.

  • Sabrina_B's avatar
    Sabrina_B
    Forum Team (Retired)
    2 months ago

    Hi Dunky74 👋.

    Thanks for reaching out to us, sorry to hear you are at the end of your package and do not wish to reach out to the contact centres. We would need to bring you in for a private message so that we can look into your query further, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

     

    Thanks.

     

    Sabrina

  • unisoft's avatar
    unisoft
    Super solver
    2 months ago

    You have to re-negotiate pricing every time your minimum term expires. If you don't the yearly £4 price increases will just pile onto an out of minimum term pricing, ramping up to eye watering amounts each month.

    If you have other providers, like an ALTNET providing real full fibre, then it will be usually cheaper and upload speeds usually match download speeds, with many not enforcing mid-contract price increases. You could always add a Sky Stream box for TV services and still be cheaper than what you are paying for much faster broadband speeds with less latency. A couple fo example ALTNETS are YouFibre and Toob and they have coverage checkers on their web sites and do one touch switching where THEY handle the cancel with VM once your service is live with them. There are other ALTNETS around too as these two example may or may not service your area. If you live in a CityFibre area, Sky provide services directly with TV bundled too (as well as Openreach/BT fibre areas).