Forum Discussion

HiddeNAttacK's avatar
HiddeNAttacK
Tuning in
2 months ago

Volt increase

Good evening 

I changed my package a few months ago. £22pm for broadband and £5pm for o2 Sim. 24M contract (dont use the sim but cheaper to take it). 

i had an email from o2 stating my bill in April 2026 with o2 is increasing the sim price £2.50 instead of £1.80, the email goes on to say i have a right to cancel the airtime plan within 30 days.

if i cancel this plan, will it effect my £22 pm payment & contract with Virgin?. Martin Lewis is urging people to leave o2 because they are increasing prices too much. 


i was emailed 29th oct so i need to cancel soon if im allowed to. 

scott

1 Reply

  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    2 months ago

    Hi HiddeNAttacK 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with your Volt bundle and the price increase. To look into the Virgin Media side of your Volt we would need to bring you in for a private message, as for the O2 SIM we would advise reaching out to O2 ASAP 👉 O2.

    Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

     

    Thanks.

     

    Sabrina