Hi there,
As per the title really. I am trying to activate my free netflix for my GIG1. I already pay for a netflix account so how do I go about this? I have tried through the Entertainment center on my account but it keeps saying "unavailable ".
Thanks
Forum TeamHi Codiiiiii 👋 Welcome to the community forum! Thanks for posting.
When you begin Netflix with our services, it is automatically linked with the contact email address on your services account. (Please note, this is not your My VM login 👉 virg.in/myVM which can be a different email entirely, depending on your preferences and setup.) You can usually tell which is your contact email address, as it's the one we send contract and billing information to each month.
If this is the same email address that you have an independent Netflix account set up with - there will have been issues with your activation. (As you already have services linked to that email!) You'd need to either cease any non-vm netflix account linked with that email, or update your VM services contact email address ahead of us trying a fix and re-sending the activation.
I will send you a PM to confirm a few details and offer further help to get this re-sent if needed. Please keep an eye on your Inbox 📩 in the top right corner of the page for a message offering support.
We can return to this public thread with another update when possible. Thanks for your patience and co-operation in the meantime! 🌞
