Anonymous
10 months agoVirgin has not taken my direct debit for March 2024
Here we go again......another problem!
Virgin Media have not taken March's direct debit so my current bill is higher and they have added an unfair late payment charge!!
I have not changed my bank account or the active direct debit. Payments have always been paid regularly from this account.
There are no issues at the bank and have advised me to ask Virgin why they have not taken the payment?
This needs resolving and I will wait for their usual excuses.
I will be surprised if I am the only customer affected by this seemingly recent system error?