Virgin is still charging me £83.15 after I agreed a new price of £66.15 through the website
The new contract was for 18 months and I have the contracr summary sheet as proof with the contract number 100 175 838 026
Hi gedjohnson
Welcome to our community forums and thank you for your first post.
Sorry to hear that there is a discrepancy between the offer you were given online and the package on your account. To best look into this, I have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.
Thanks,
