Forum Discussion

RussL81's avatar
RussL81
Joining in
6 months ago

Unable to Switch to ebilling

Hi

I am trying to switch to ebilling and have followed the the help guide and used the link provided in solutions to posts where other users had the same issue but nothing works, there is no option for switching to ebilling any where in My Virgin Media online account.  Can someone help me with this issue?

Thanks

Russell

  • Alex_RM's avatar
    Alex_RM
    Forum Team
    6 months ago

    Hi Russell, 

    Thanks for posting and welcome to our community  ğŸ˜Š

    Sorry to hear you're having some issues registering for ebilling, so I can take a closer look I've popped you over a private message.

    Alex_Rm