Forum Discussion

bradtrav's avatar
bradtrav
Joining in
16 days ago

Unable to switch to eBilling.

Hi'

I have followed the instructions:

1. Register or sign into My Virgin Media.
2. Click My Profile at the top of the page.
3. Scroll down to the eBilling section and click Switch to eBilling.
4. Follow the instructions on-screen.

But I have been unable to locate the button to make the swith to eBilling.

Is it possible for some help in making the switch 

Regards
Brad

1 Reply

  • Akua_A's avatar
    Akua_A
    Icon for Forum Team rankForum Team
    16 days ago

    Hi bradtrav,

    Welcome to our forums and sorry to hear you are having issues when trying to switch to e-billing. We will be happy to help from here. We are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

    Thanks,