Forum Discussion

STVM_qs's avatar
STVM_qs
Joining in
20 days ago

Unable to Register Online Account

I am running into the same issue that a lot of people appear to have of not being able to register my account online.

My services are all installed and live but the online process keeps freezing and timing out once you get to the set password stage. 

I have followed all the previous suggestions of clearing cache/cookies and history, making sure password meets requirements etc but have the same problem each time.

Is there a known solution to this?

2 Replies

  • Hey STVM_qs, thank you for reaching out and a warm welcome to the community, we are sorry to hear you are struggling to make an online account.

    Let me send you a DM to take a look.

  • Glad to hear this has been fully resolved for you, if you need us in the future you know where to find us.