Forum Discussion

dnlity's avatar
dnlity
Settling in
2 days ago

Unable to link VM account to my virginmediaO2 ID

It's saying my email doesn't match to the one I've signed up with which is BS as I'm copying & pasting it from my contract so definitely no mistakes on my end, can't seem to get through to human support at all either. If I'd have known it was going to be such a hassle to link an account I wouldn't have chosen Virgin

account

2 Replies

  • Tom_W1's avatar
    Tom_W1
    Icon for Forum Team rankForum Team
    2 days ago

    Hi dnlity thanks for posting although we're sorry to hear of the concerns you've raised here.

    We will send you a PM so we can investigate this for you, expect a PM to arrive shortly and respond directly when you can!

    Many thanks

    • aahanaggarwal99's avatar
      aahanaggarwal99
      Just browsing
      2 days ago

      Hello please help me as well I have the same issue and ive been unable to fix it for the last week.