I’m a brand new customer and I’m receiving emails daily to register for an account and just received a text message to remind me. I have phoned support twice and they aren’t able to assist. It appears that many customers are also facing the same issue. Has anyone received a solution as I can see that some threads have been marked as resolved but can’t see the resolution.
I’m also facing the same issue. I’ve tried changing the email address and this hasn’t resolved the issue. I’ve phoned twice and no one knows how to fix such a simple issue!
[Mod - Posts merged. Please refrain from duplication as it may delay Forum Team assistance]
Forum TeamHi SDA_1801 👋.
Thanks for reaching out to us, sorry to hear of the issues that you are facing with creating an online account. So that we can assist you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
I’ve replied to you privately.
I am a new customer experiencing the same issue
