Forum Discussion

profstevewill's avatar
profstevewill
Settling in
2 months ago

Unable to complete SSO sign up for new VM account

I have EXACTLY the same problem. Is there a solution?

5 Replies

  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    2 months ago

    Hi profstevewill,

    Thank you for your post and welcome to the community. 

    We're very sorry to hear about the issue with registering your online account. 

    Can you please expand on the errors you're getting?

    ^Martin

    • profstevewill's avatar
      profstevewill
      Settling in
      2 months ago

      See the very start of this thread posted by serishasiner, that EXACTLY explains my problem 

      • Molly_T's avatar
        Molly_T
        Icon for Forum Team rankForum Team
        2 months ago

        Hi Profstevewill 👋 Thanks for getting back to us!

        Sincerest apologies for any confusion, but your post has been split into it's own thread so we can currently only see the title of 'Unable to complete SSO sign up for new VM account'. 👉 This is your thread. We can't currently see any posts by a user of the name you have provided (serishasiner) - it may be that they have deleted their account. 

        Can you please give us a little more detail about what's happening in your case, so we can offer further support? Any error codes or messages, or screenshots are greatly appreciated! (And will help us if needing to raise an IT ticket for your individual case.)

        Thanks for your patience and co-operation! 🌞