I am changing broadbands from Virgin media to Vodafone, after completing the process in Vodafone, I have received two Early cancellation fee emails sent a day after the other with a different reference number and a different fee amount.
Which Early cancellation fee should I pay?
And how do I download the final bill?
Hi andrewhlleung 👋.
Thanks for reaching out to us and welcome to the Community Forums, sorry to hear the confusion with billing. So that we can assist you we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
