Renewed maxit tv being offered same price, terms and conditions- tnt sports has gone! Really not happy - been with virgin for 12 years, feel like I’ve been scammed into renewing.
they wont answer phone and live chat cuts off - help please?
Hi PeterE1970 👋.
thanks for reaching out to us and welcome to the Community Forums. Sorry to hear that you are not happy with your package, we were advised by the broadcasters/owner, as well as sending out communication to our customers that TNT Sports is now and subscription service and going forward will not be included in customers packages, should you wish to retain that service we can apply this, there may be a potential discount unlocked upon doing so.
If you wish for us to look into this further we will need to do this via private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
You are a bunch of scammers. Let me guess - private message will say you have to pay more. Am I right? I’m not wrong!
Scammers!
They are scammers mate, good luck with that
Thanks for coming back to us Peter, if you can respond to the private message my colleague will be able to help you get this looked into further.
Kind Regards,
Steven_L
