Forum Discussion

TNTPRICEERROR's avatar
TNTPRICEERROR
Tuning in
9 months ago

TNT sports for £5- billed incorrectly

Anyone else still waiting for virgin to sort this problem out, 

on the stream box it allowed a sign up for 5£ however they have billed everyone incorrectly

has anyone got this sorted yet?

  • Joseph_B's avatar
    Joseph_B
    Forum Team (Retired)

    Hey TNTPRICEERROR,

    Welcome to the Community Forums and thanks for the post.

    Sorry to hear you have been having this issue, can you confirm in the email did it provide you any timeframe as to how long this should take to apply through the system?

    Joe

      • Alex_RM's avatar
        Alex_RM
        Forum Team

        Hi TNTPRICEERROR,

        We're sorry for any confusion regarding your billing, so I can take a closer look I've popped you over a private message.

        Alex_Rm