utonnil
2 years agoJoining in
TNT Sport Channels missing after contract renewal.
On Friday 15/11/2023 I renewed my contract for a further 18 months via your online chat. During my chat with Renante I was told I could renew the same package for a price that I accepted. I even confirmed this offer by typing If this was the same package then that would be okay.
However we find that we are now no longer able to view any of the TNT sport channels that we had access to prior to the contract renewal.
If you need to check the online chat thread I can provide the time that the conversation started for you to confirm. Unfortunately we as the customer don't appear to be able to retrieve this conversation.
Thanks