Forum Discussion

adamw4's avatar
adamw4
Settling in
6 days ago

Switch to ebilling

Hello

like countless other people on here I am unable to opt out of paper bills, which I don’t recall opting into in the first place. I have read various ways to opt into ebilling and none of them work.

Can someone DM me to resolve this matter please?

 

2 Replies

  • adamw4's avatar
    adamw4
    Settling in

    I have the same issue, unable to change to Ebilling, with no option to, in account settings. Can someone DM to help please?

    • Robert_P's avatar
      Robert_P
      Icon for Forum Team rankForum Team

      Hello Adamw4

       

      Sorry to hear you haven't been able to switch your billing method to via email from paper via your online account, we appreciate you raising this with us via the forums.

       

      I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.