Forum Discussion

byteho's avatar
byteho
Joining in
3 months ago

Switch to eBilling

Hi,

I can't find the "Switch to eBiling" button.  I have searched every corners on the website but in vain.

There is no any button for switching to eBilling.

Thanks a lot!

 

3 Replies

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  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    3 months ago

    Hi byteho 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry you are having issues with Ebilling. You can switch via your online account, here is the sequence:

    Home dashboard > Help & Support > Billing & Payments > Sign up to Ebilling. Let us know how you get on.

    • byteho's avatar
      byteho
      Joining in
      3 months ago

      It goes to the following screen and there is no "Switch to eBilling" button: -

       

      • Beth_G's avatar
        Beth_G
        Icon for Forum Team rankForum Team
        3 months ago

        Hi byteho

        Thanks for your screenshot - not to worry, we can switch you to eBilling from here. I've popped you over a PM.

        Thanks!