Hello, I'm having the same problem - In my account options I have my communication preference set to - eBills / Email / Text - but I received a paper bill in the post twice already. I tried to follow the instructions to switch to eBilling but can't find any other way to do it. I'll need some help. Thanks
Hi Mikey727 👋 Welcome to the community forum! Thanks for posting.
Sorry to hear you are having some issues with your billing preferences! We will just need to send you a PM to confirm a few account details so we can take a closer look and arrange setting this up for you.
I will do this for you now - you can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!
Wishing you all the best. 🌞
Hi All 👋 Just returning to update the public thread - thanks to Mikey727 for PMing with me!
We were able to confirm all the details needed to ensure the E-billing is set up.
Glad to help get this sorted. Wishing you all the best! 🌞
