Forum Discussion

JS98's avatar
JS98
Joining in
9 months ago

Switch to ebilling

I would like to switch to ebilling please. There is no option to do this in my profile. Thanks

4 Replies

Sort By
  • monica345's avatar
    monica345
    Tuning in
    9 months ago

    Hello,

    JS98 wrote:

    I would like to switch to ebilling please. There is no option to do this in my profile. Thanks

    It's easy to switch to eBilling with Virgin Media! Just log in to your Virgin Media account online, find your profile, and look for the eBilling option.

    If you can't find it, try looking in the help section or contact Virgin Media directly.

    • Akua_A's avatar
      Akua_A
      Icon for Forum Team rankForum Team
      9 months ago

      Hi JS98 ,

      Welcome to our community forums and thank you for your first post.

      Sorry to hear you are having issues with switching to E-billing. As mentioned by monica345 you can make this change online as seen here However if you need any further help, please let us know and we will do our best to assist.

      Thanks,

      • JS98's avatar
        JS98
        Joining in
        9 months ago

        Hi Akua, thanks for getting back to me. I spent a while looking but there is no ‘my profile’ section