Dave555
24 days agoTuning in
Sky Sports Devices.
Trying to locate the devices I have registered for Sky Sports.
I am sure it used to under Settings, Broadband, Manage Virgin Media Settings?
Any ideas? Thanks.
Trying to locate the devices I have registered for Sky Sports.
I am sure it used to under Settings, Broadband, Manage Virgin Media Settings?
Any ideas? Thanks.
Hello Dave555,
Welcome to the Community, and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re experiencing trying to find the device's screen. You can find the device list using the instructions below.
Login > Account Settings > Sky Device settings. You can see all the devices on that screen.
Kind Regards,
Steven_L
It’s not there on the app or the website.
4 options.
Identity and security settings.
Marketing and contact preferences.
Online security
Provider switch.
no option for sky device settings?
Thank you for that information. Which page are those options showing on?
^Martin
Attached.
Thank you @newapollo
Seems I am not the only person who can’t see them.
Any idea what has happened?
Hi Dave555 👋
We've got a help page here 👉 https://www.virginmedia.com/help/how-to-use-sky-sports-app for using sky sports which advises you can manage your registered devices via TV GO 👉 virgintvgo.virginmedia.com > Settings > Device Management.
If you can please try running through the steps outlined there in the section titled 'How to manage Sky Sports app device limit' and let us know how you get on 🤞.
Thank you!
That is exactly what I am doing. As you can see from my pics in Device Management I don’t have the icon to manage sky devices.
@ newapollo seems to have the same issue.
Basically the icon is just not there?
I am having exactly the same problem. I cannot find a way to manage my Sky Devices.