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Dave555's avatar
Dave555
Tuning in
2 months ago

Sky Sports Devices.

Trying to locate the devices I have registered for Sky Sports. 
I am sure it used to under Settings, Broadband, Manage Virgin Media Settings?

Any ideas? Thanks. 

21 Replies

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  • Hello Dave555,

    Welcome to the Community, and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re experiencing trying to find the device's screen. You can find the device list using the instructions below.

    Login > Account Settings > Sky Device settings. You can see all the devices on that screen.

    Kind Regards,

    Steven_L

    • Dave555's avatar
      Dave555
      Tuning in

      It’s not there on the app or the website. 
      4 options. 
      Identity and security settings. 
      Marketing and contact preferences. 
      Online security 
      Provider switch. 

      no option for sky device settings?

      • Martin_N's avatar
        Martin_N
        Icon for Forum Team rankForum Team

        Thank you for that information. Which page are those options showing on? 

        ^Martin

  • Attached. 
    Thank you @newapollo

    Seems I am not the only person who can’t see them. 
    Any idea what has happened?

      • Dave555's avatar
        Dave555
        Tuning in

        That  is exactly what I am doing. As you can see from my pics in Device Management I don’t have the icon to manage sky devices. 
        @ newapollo seems to have the same issue. 
        Basically the icon is just not there?

  • I am having exactly the same problem. I cannot find a way to manage my Sky Devices. 

    • Vikki_M's avatar
      Vikki_M
      Forum Team (Retired)

      Hi gav_hay,

      I'm sorry to hear you're having the same issue.

      I'll send you a private message now.

      Please look out for the envelope in the top right of the page and pop back to me when you can.