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stephenw1uk's avatar
stephenw1uk
Joining in
3 months ago

Sky On Demand ultra HD missing from my channels/package

Sky On Demand ultra-HD missing from my package useless customer services are no help. They were getting an engineer but I was rudely cut off.  I need to speak to an English-speaking person who understands. can anyone help?

  • Hi stephenw1uk 

    Welcome back to the community forums. 

    So sorry to hear that you're having issues watching On Demand services and that you weren't able to get this resolved when speaking with the team. 

    Can you advise what channels are affected by this please and what error you see on your side when trying to access these?

  • Higher yes I inquiring that as well but I know they advertise it Scott altar HD but it's only for Sky Sports was the point having it for me TV shows and you don't get it with urgent that's bad advertisement so I'm not being horrible to you but that is disgusting you're paying for a full package right tell them I'm paying for a full package and say look I want my build to reduce if I'm not going to Sky old Sky On Demand Ultra HD I'm not paying a penny into its on the account as you clearly paying it because I asked that question is that are we don't do it what's the point having it on your platform then that's bad Avatar