just got my statement for august so went to view but finish up having to reset passwords two step verification do this do that drove me mad,why do they need to make it so difficult.
anyway when I finally got done I find I have pressed a wrong button somewhere and now have a o2 sign in account as well and I am not even on o2 how do I delete part on my account?
cheers trevor
Forum TeamThanks for reaching out to us trev23, and we're sorry to hear of the of the mishap, which resulted in you registering for O2.
Have you potentially looked into the O2 account to see if any products are documented?
It may be a case that you have a sim agreement in conjunction with your Virgin Media account to access Volt Benefits, in which it may be beneficial to maintain access to this portal.
Thanks,
David_Bn
Hi thanks for the reply I wouldn't even know how to find this account, I have a virgin broadband only account no phone or volt what ever that is. after god knows how many years just tapping on the link to read my bill, I now have to go though a third degree why can't they just leave things alone, at 79 I have not got enough space in my head to take all of this in.
