Forum Discussion

inuendette's avatar
inuendette
Joining in
6 months ago

Signed up in error

Hi i have signed to a nights subscription in error is there any way this can be removed and refunded for

Error
  • japitts's avatar
    japitts
    Very Insightful Person
    6 months ago

    Any PPV purchases on a V6 need the TV PIN to be entered before proceeding.

    VM's common position here is that entering the PIN is intentional and charges incurred as a result, tend to stand.

    What was the programme/channel that you have purchased?

  • Nathan_B's avatar
    Nathan_B
    Forum Team
    6 months ago

    Hi there inuendette 👋 Welcome to our forum and thanks for your post 😊

    We'll be happy to take a look at this for you. Just to confirm , what is the subscription service you've signed up for? How was this done?

    Regards

    Nathan