wb2222
23 days agoTuning in
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I tried to set up the new VM sign in access to MY Virgin Media and failed on the second E mail link transfer I contacted VM there tech is taking 3 to 5 working days help required WB
I tried to set up the new VM sign in access to MY Virgin Media and failed on the second E mail link transfer I contacted VM there tech is taking 3 to 5 working days help required WB
Hi wb2222,
We're sorry to hear you're having some issues signing into your online account.
The team may have needed to raise this to our IT teams, and they do typically take 3 to 5 working days.
Is this what was advised? Has the team raised an IT ticket to resolve this for you?
Please pop back to us when you can.