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wb2222's avatar
wb2222
Tuning in
5 months ago

sign in

I tried to set up the new VM  sign in access to MY Virgin Media  and failed   on the second E mail link  transfer   I contacted VM  there tech is taking  3 to 5 working days   help required WB

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  • Vikki_M's avatar
    Vikki_M
    Forum Team (Retired)

    Hi wb2222,

    We're sorry to hear you're having some issues signing into your online account.

    The team may have needed to raise this to our IT teams, and they do typically take 3 to 5 working days. 

    Is this what was advised? Has the team raised an IT ticket to resolve this for you?

    Please pop back to us when you can.