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wb2222's avatar
wb2222
Tuning in
23 days ago

sign in

I tried to set up the new VM  sign in access to MY Virgin Media  and failed   on the second E mail link  transfer   I contacted VM  there tech is taking  3 to 5 working days   help required WB

1 Reply

  • Hi wb2222,

    We're sorry to hear you're having some issues signing into your online account.

    The team may have needed to raise this to our IT teams, and they do typically take 3 to 5 working days. 

    Is this what was advised? Has the team raised an IT ticket to resolve this for you?

    Please pop back to us when you can.